The Technology Help Desk can assist you with a variety of issues relating to technology at Edison State College including password resets, portal access issues, computer problems, and classroom technology issues. Faculty, staff, and students can browse the knowledge base, view tutorials, chat online with help desk representatives, or submit a help ticket.
Please visit the online helpdesk or call using the toll free number to the right.
Self Help Materials
Edison Helpdesk – PC, myEdison Portal, software, repairs, etc.
- Call the Helpdesk a x1202 or 866-818-4243
- Submit a self-service ticket online
Classroom ‘Down’ Hotline
- If a projector bulb, podium, etc. is keeping a class from running, please call the numbers below:
- Lee - call ext 1074
- Charlotte - call ext 5620
- Collier - call ext 3119
- Hendry - call ext 6005
eLearning Support
- Approved new classes or help building the class – x1472 or 239-489-9472
- WebCT Training – x1971 or 239-985-3471
- WebCT isn’t working – Submit ticket online via the Online Technology Helpdesk. Choose “WebCT” request type. Note: “WebCT” requests are addressed throughout the day
Facilities issues (Room locked, Ceiling light burnt out, etc)
- Lee - call ext 1243
- Charlotte - call ext 5648
- Collier - call ext 3921
- Hendry - call ext 6005
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Call toll free at
1-866-818-4243
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Scheduled System Outages |
The normal Edison State College Computer System Maintenance times are:
The first and second Wednesdays of the month from 11:00pm to 2:00am
The first and last Sundays of the month from 5:00 am to 11:00am.
During the normal system maintenance periods, Internet, Portal, WebCT email, Registration and Banner are
NOT available. |
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