What is performance management?
The goal of performance management (PM) is to enable employees to perform their work to the best of their ability while meeting and perhaps exceeding College targets and standards. For successful PM, the College and individual employees must take responsibility for the continuing improvement of processes and procedures. Additionally, individual skills and contributions need to be encouraged and nurtured by everyone. The purpose of this activity is to introduce one tool used in the performance management process; the performance review.
Why performance management at Edison State College?
Our goal is to develop a new performance evaluation process and performance review form designed to encourage ongoing feedback versus a one time a year evaluation. The performance review form was designed to reflect critical success factors that reflect the College's mission. It is part of a collaborative process that focuses on looking ahead rather than behind and provides an opportunity for everyone to identify individual goals which align with the College goals.
Future plans include the development of an informal self-evaluation process designed to create an opportunity for communication between the supervisor and employee. We will also be developing a document to assist in the development of a "performance improvement plan" designed to provide a framework for activities over the next year which help the employee focus their activities to reach the targeted level of achievement.
What process was used to develop this new form?
A committee representing employees at different levels and locations of the College was formed and first met in December 2008. As the first step in the process, administrators and various College councils were engaged to provide input and help set the direction for the committee. The committee met weekly from January 2009 through May 2009. The committee's work included:
- Best practices benchmarking for the performance management cycle
- A review of evaluation instruments from peer institutions
- Identification of critical success factors
- Development of a rating scale to help staff meet or exceed the target
- Draft 1 of the performance review document
- Conducting college-wide focus groups with the help of approximately 40 employees
- Development of an adjusted performance review document based on feedback
The committee also drafted a training agenda and communication tools to introduce the pilot process.
When is the pilot process going to take place?
The pilot will begin in September 2009.