Tech FAQs

Word 2010

NOTE: In Microsoft Word 2010, the main file commands—New, Open, Save, and Print—are located in the File Tab at the top-left corner of the screen next to the Home Tab.

How do I start a NEW file?

1. Click on the "File" Tab
2. Click “New”
3. Select the type of Document and then Create to the Right.

How do I SAVE a file?

1. Click on the "File" Tab
2. Click “Save As”
3. Select a drive (file destination) from the drop-down menu
1. To save to a USB Flash Drive, click on the USB Flash Drives section
2. If you do not have a Flash Drive, go to the “library public on ‘lee-spiff-1\shares’ (L:)” section

How do I OPEN a file?

1. Click on the "File" Tab
2. Click “Open”
3. Select a drive (file destination) from the drop-down menu
4. Click on the desired file

How do I DOUBLE-SPACE?

1. Highlight the text you want to double-space
2. Click on the “Home” tab
3. In the Paragraph section, click on the “Line Spacing” button
4. Click “Line Spacing Options”
5. In the Spacing section, select “Double” from the “Line spacing” drop-down menu
6. Click “OK”



How do I adjust MARGINS?

1. Click on the “Page Layout” tab
2. In the Page Setup section, click on the “Margins” button
3. Select a margin spacing option from the list
4. Select “Normal” for 1 inch margins on all sides (required for MLA and APA)

How do I insert a HEADER?

1. Click on the “Insert” tab
2. In the Header & Footer section, click on the “Page Number” button
3. Select “Top of Page”
4. Click on “Plain Number 3” to insert a right-justified page number

How do I create a HANGING INDENT?

1. Highlight all the citations
2. Click on the “Home” tab
3. In the Paragraph section, click on the arrow, shown in the image above, to open the Paragraph dialog box launcher

   

4. In the Indentation section, select “Hanging” from the “Special” drop-down menu
5. In the By box enter 0.5
6. Click “OK”






---

---




PowerPoint 2010

How do I PRINT 3 or 6 slides per page?

1. Click on the "File" Tab
2. Click “Print”
3. In the "Settings" section, select "3 Slides Handouts" from the drop-down menu "Full Page Slides"
4. Click the "Print" Button
5. NOTE: Only the 3 slides per page option will provide note space on the right-hand side



How do I CREATE a PowerPoint Presentation?

• Go to the Computer Help Center located in Hendry Hall, Building K, Room 121, to learn how to create a presentation in PowerPoint

How do I INSERT a YouTube Video into My PowerPoint 2010 Presentation?

1. Open YouTube.com and find the video you wish to embed.
1. Ex. http://www.youtube.com/watch?v=D-tnoIKqnd4
2. In YouTube Click on the “Share” button underneath the video
1. Then Click the “Embed” Button
1. Uncheck the "Show suggested videos when the video finishes"
2. Check "Use old embed code [?]"
2. Click into the code box and Copy



2. Open PowerPoint 208
1. Click on the "Insert" Tab
2. Click the Down Arrow on "Video"
3. Then Select "Video from Web Site…"



4. Paste the copied code from YouTube into the window that opens



5. Then Click "Insert"
1. After &rel=0 type &autoplay=1 for both links. This will make the video play automatically.
2. A black Box will appear on your screen which you can resize. When you Play the Slideshow the YouTube Video will appear.
3. Preview your Slide Show to make sure it works.

NOTE: You must have an active internet connection in order for your YouTube video to work and play.


---

---




USB Flash Drives

What do I do if my USB Flash Drive is NOT WORKING?

1. Save your work onto the Student on “library public on ‘lee-spiff-1\shares’ (L:)” Drive or via e-mail
2. Restart the computer with the USB Flash Drive still plugged in
3. Be patient as Windows boots and attempts to install the device
4. Seek assistance from a Library staff member if this does not work

How do I OPEN files from my USB Flash Drive?

1. Insert the Flash Drive into a USB port on the computer, NOT the monitor
2. After the Flash Drive installs, click on “My Computer”
3. Double-click on the Removable Drives “E” or “F,” on which Flash Drives typically load
4. Double-click on the desired file to Open

How do I SAVE files on a USB Flash Drive?

1. Insert the Flash Drive into a USB port on the computer, NOT the monitor
2. After the Flash Drive installs, click on “My Computer”
3. Double-click on the Removable Drives “E” or “F,” on which Flash Drives typically load
4. Double-click on the desired file to Open
5. 5. Click on the "File" Tab
6. Click “Save As”
7. Click on the “My Computer” button
8. Double-click on the Removable Drives “E” or “F,” on which Flash Drives typically load
9. Name the file and click “Save”



---

---




Internet Issues

How do I log onto Edison’s wireless access from my PC?

1. Click on the Wireless Network Connection icon  located on the bottom-right of the start bar
2. Select “View Available Wireless Networks”
3. Select the “Student” network from the wireless networks list
4. Click on the “Connect” button

How do I log onto Edison’s wireless access from my Mac?

1. Click on the “AirPort Status” icon located next to the system clock
2. Make sure AirPort is selected to “On”
3. Click on the “Student” network

What do I do if I cannot log onto the Libraries’ DATABASES?

1. Let’s first make sure you know how to log in. Select “Edison State College” from the drop-down menu. Enter your borrower ID and pin. Your borrower ID is the barcode number on the back of your student ID or Library card. The pin is the last four digits of your social security number.
2. If you still cannot logon, take the following steps to clear the browser’s cache

How do I clear a browser’s CACHE?

1. Different browsers require different steps; see customized instructions below
2. To determine what version your browser is Click “Help” and then “About [Browser Name]”
3. Note: most databases do NOT accept dial-up connections

Google Chrome

1. Click the “Tools” icon
2. Select “Options”
3. Click the “Personal Stuff” tab
4. Click “Clear browsing data”
5. Select the “Empty the cache” & “Delete cookies” checkboxes.
6. Use the “Clear data from this period” drop-down menu at the bottom of the window to select “Everything”
7. Then Click the “Clear Browsing Data” button.

Internet Explorer 6 & 7

1. Click on “Tools”
2. Click on “Internet Options”
3. Click “Delete Cookies” under the General tab
4. Click “OK”

Internet Explorer 8

1. Click on “Tools”
2. Click on “Delete Browsing History…”
3. Select the “Temporary Internet files” & “Cookies” checkboxes.
4. Click “Delete”

Mozilla Firefox [1.5-3.4]

1. Click on “Tools”
2. Click on “Options”
3. Click on the “Privacy” button
4. Click on the “Settings” button in the Private Data section
5. Select “Cookies” & “Authenticated Sessions”
6. Click “OK” twice

Mozilla Firefox [3.5]

1. Click on “Tools”
2. Click on “Clear Recent History…”
3. Select “Everything” from the “Time range to clear” drop-down menu
4. Select “Cookies”, “Cache”, & “Active Logins”
5. Click “Clear Now”

Safari

1. Go to “Edit”
2. Empty Cache

What do I do if I cannot log onto the PORTAL?

1. From any Edison Web page, click on “myEdison Portal”
2. Click on the “Forgot your password, locked your account, or first-time user?” link
3. Enter the information requested
4. Click on the button at the bottom of the screen
5. If this does not work, call the toll-free IT Helpdesk at 1-866-818-4243, which is open 24/7



How do I ATTACH a file to an email in the Portal?

1. Log into the Portal
2. Click on the “Compose” link in the middle of the screen
3. Click on the “Attach” button in the bottom-left corner of the screen
4. Click on the “Browse” button
5. Double-click on the file you want to attach
6. Click on the “Attach” button
7. Repeat steps 5 through 7 above to add more attachments to the message
8. Click on the “Done” button when finished
9. The attached documents are listed at the bottom of the Compose Email window
10. Click on the “Send” button when you are ready to send your email




---

---




Using the Student Drive

WARNING: Files saved on the Student on “Library Public” Drive are accessible to all ESC public PC users. The S drive is only a temporary location to store files. Anyone who uses ESC public computers can delete your files, whether inadvertently or intentionally, and the files on the “Library Public” drive are regularly wiped clean. We recommend saving all files on a USB Flash Drive or other Removable Storage Device. You also may attach files to an email as back-up.

1. Click on the Office Button at the top-left corner in any Office program screen
2. Select “Save As”
3. Click on the “My Computer” button
4. Click on the Student on “lee-spiff-1\shares’ (L:)” (S:) Drive
5. Click on the “Create New Folder” icon to create
6. Name the file
7. Click "Save"




---

---




Pay For Print Instructions

PURCHASE CARD

1. Buy a Reloadable Edison Print/Copy Card.
1. Go to the Card Vending Machine and press the one [1] on the keypad.
2. Insert a one dollar bill [$1]. [No Change or Credit Cards are accepted]
3. A Reloadable card with 50 cent credit will be dispensed.
2. To Reload the Print Card.
1. Place your Card into the Slot on the top Left of the Card Vending Machine
2. Add appropriate funds into the Cash Acceptor [$1 or $5 Bills]
• Machine Will NOT Give Change
3. Press “D” to eject the Print/Copy Card once desired amount is added.
3. To Reload Print/Copy Card with Change.

1. Go to the Copy Machine and place your Card into the Slot on the top Left of the Cash Acceptor Machine
2. Add appropriate funds into the Change Slot or Cash Acceptor
3. Press the metal plunger to eject the Card once desired amount is added.

PRINTING

1. When you are ready to print click the print icon [] and a box will appear requesting a “User ID.”
2. Enter a “User ID” unique to yourself, e.g. your Edison Portal Username and click “Print.”



3. To retrieve your print job(s), go to one of the Print Release Stations and Place your Print/Copy Card into the card reader, which says "HELLO."
1. Black & White printing is 5 cents per page and Color printing is 25 cents per page



4. After the card is inserted, enter the unique “User ID” you created above.
5. Select your job(s), and click “Print Selected Jobs”

NOTE: Print jobs are automatically deleted from the central print program [1] hour after being sent.